Communication skills
	Diversity Awareness
	Employee Surveys
	Getting the best from external consultants
	Influencing and negotiating
	Internal Communications
	Marketing
	Media Relations
	Media Training
	Public Relations
	Presentation skills
	Relationship Management
	Stakeholder Management

(Working with Citizens’ Advice Scotland on a range of issues)
"I have greatly appreciated the work you have undertaken for us… you took the time to understand what makes the organisation tick".
Kaliani Lyle, Chief Executive, Citizens' Advice Scotland

"The staff conference you facilitated elicited far more staff participation than I had anticipated. The positive outcome was, I think, attributable in part to your credibility…".
Gillian Thompson, Chief Executive, Accountant in Bankruptcy